Essential Monitoring
from $39per device / month
Proposed minimum: 3 computers
Scheduled patch checks and basic health monitoring, with a monthly status summary.
Ongoing coverage
Monthly IT support plans.
Steady monitoring and support for small-business computer fleets, so problems get caught early and help is a quick call away.
Starting prices — request a consultation. These plans are being set up and aren't open for automatic enrollment yet. We won't describe monitoring or backup features as active until the infrastructure is live. Every plan begins with an assessment and a signed agreement.
Most popular
Business Support
from $69per device / month
Proposed minimum: 5 computers
Everything in Essential, plus endpoint security checks, backup-status review, and pooled remote support.
Business Support Plus
from $99per device / month
Proposed minimum: 5 computers
Everything in Business Support, plus more pooled support, a monthly on-site visit, and a quarterly review.
Monthly plan terms
- An initial technical assessment is required.
- Enrollment is subject to DeviceRx accepting the devices for support.
- Device minimums apply.
- Onboarding fees may apply and are quoted upfront.
- A six-month initial contract is proposed, subject to final approval.
- Coverage is limited to published business hours unless separately contracted.
- No guaranteed 24/7 response.
- No unlimited support unless explicitly agreed.
- No guaranteed prevention of downtime or data loss.
- Backup monitoring is not the same as performing or guaranteeing backups.
- Third-party licenses and storage are not included unless stated.
- Additional work requires approval.
- Response times, payment terms, cancellation, and offboarding are defined in a signed contract.
Honest about what this is. Backup monitoring is not the same as performing or guaranteeing backups, and no plan guarantees 24/7 response or prevention of downtime or data loss unless a signed contract says so. Third-party licenses and storage aren't included unless stated.
Interested? Let's talk.
Request a consultation and we'll assess your setup and recommend the right level of coverage.