Transparent pricing

Clear pricing. No unexpected charges.

You know the price and the scope before any billable work begins. Parts and paid software are quoted separately, and additional time always needs your approval first.

Computer help for your home — remote, on-site, or pickup and delivery anywhere in Long Island & Queens.

Computer Diagnostic

$49per computer
Credited toward repairs $129+

A thorough look at one computer to find what's wrong, with a written repair estimate you can decide on — no obligation.

On-Site Residential IT Support

$109first 60 minutes

We come to your home and fix the everyday stuff — slowdowns, software errors, printers, Wi-Fi, new peripherals.

+ $45 per 30 minutes (additional, with approval)

Remote IT Support

$49first 30 minutes

Screen-share help for software, settings, and account issues — no visit needed, often same day.

+ $49 per 30 minutes (additional, with approval)

Virus & Malware Removal

$119per computer

A full cleanup — we remove malware and unwanted software, review what's starting up, and leave you with a security check.

Windows Reinstallation

$139per computer

A clean Windows install or reinstall with drivers and updates, set up and verified.

New Computer Setup

$119per computer

We get your new Windows PC or Mac ready to use — accounts, updates, security, and your everyday apps.

SSD / RAM Installation Labor

$79labor, per upgrade

Labor to install an SSD or RAM upgrade you've bought, with a recognition and functionality check.

A note on travel & service area. DeviceRx serves all of Long Island & Queens, NY. Repairs come with 24/7 pickup and delivery, and on-site visits include standard travel across the whole area — no surprise trip charges. Parts and paid software are always quoted separately.

Not sure which service you need?

Tell us what's going on — we'll point you to the right option and give you a free quote.